Privacy policy

Who is responsible for the processing of your data?

Responsible: Pavana Services
VAT NUMBER: X0058917Z
Registered office: Rúa das Pontes 4, Porto do Molle 36350 Nigrán, Pontevedra (Spain)
Contact: Email: info@pavanaservices.com Telephone: (+34) 605 256 162

For what purposes do we process your personal data?

At Pavana Services, depending on the category of data subject in question, we process the information you provide us with the following purposes:
Potential clients: To manage the potential commercial and/or professional relationship, manage the sending of information requested and/or resolve the queries raised, provide offers of our services and/or products of interest to you.
Clients: To manage the commercial and/or professional relationship, provide offers of our services and/or products of interest.

What is the legal basis for processing your data?

The legal basis for processing your personal data, depending on the category of data subject concerned, may be:
Potential customers: Art. 6.1.b GDPR: implementation, at the request of the data subject, of pre-contractual measures (estimates, order forms, service offers, etc.).
Art. 6.1.f RGPD: Legitimate interest (sending requested information, answering queries raised…).
Art. 6.1.a RGPD: consent of the data subject (providing offers of our services and/or products).
Clients: Art. 6.1.b GDPR: execution of a contract to which the data subject is a party.

How long will we keep your personal data?

Your data will be kept for the minimum time necessary for the correct provision of the service offered, as well as to meet the responsibilities that may arise from it and any other legal requirement.

To which recipients will your data be disclosed?

Pavana Services will not communicate your data to any third party, unless expressly informed of this.
Additionally, we inform you that certain data, by virtue of the regulations in force or the contractual relationship you maintain with Pavana Services, may be communicated to:

Banks and financial institutions for the collection of contracted services and/or purchased products.
Public administrations with competence in the sectors of activity of Pavana Services, when so established by current regulations.

What are your rights when you provide us with your data?

The data protection rights that data subjects may exercise, where applicable, are:

Right to request access to personal data relating to the data subject.
Right of rectification or erasure.
The right to object.
The right to request the limitation of their processing.
The right to data portability.
The right not to be subject to decisions based solely on automated data processing.

The owners of the personal data obtained may exercise their personal data protection rights by sending a written communication to the registered office of Pavana Services or to the e-mail address provided for this purpose, info@pavanaservices.com.
Models, forms and further information about your rights are available on the website of the national supervisory authority, Agencia Española de Protección de Datos, hereinafter, AEPD, www.aepd.es

Can I withdraw my consent?

You have the possibility and the right to withdraw your consent for any specific purpose granted at the time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Where can I complain if I feel that my data is not processed correctly?

If a data subject considers that their data are not processed correctly by Pavana Services or that requests to exercise their rights have not been satisfactorily dealt with, they can lodge a complaint with the corresponding data protection authority, the AEPD being the one indicated in Spain, www.aepd.es.

Security and updating of your personal data

In order to safeguard the security of your personal data, we inform you that we have adopted all the technical and organisational measures necessary to guarantee the security of the personal data supplied. This is to prevent their alteration, loss and/or unauthorised processing or access, as required by law, although there is no such thing as absolute security.
It is important that, so that we can keep your personal data up to date, you inform us whenever there is a change in them.

Confidentiality

Pavana Services informs you that your data will be treated with the utmost care and confidentiality by all personnel involved in any of the processing phases. We will not transfer or communicate your data to any third party, except in the cases provided for by law, or unless the interested party has expressly authorised us to do so.